Shipping policy

Shipping & Return Policy – vibygdg

Thank you for shopping with vibygdg. We are committed to providing a smooth and reliable shopping experience. Please read our shipping and return policy carefully.

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Shipping Policy

• Processing Time:
  All orders are processed within 1–2 business days after confirmation.

• Delivery Time:
  Orders are typically delivered within 7 business days from the date of dispatch, depending on your location.

• Shipping Charges:
  Shipping charges (if any) will be displayed at checkout before you complete your purchase.

• Order Tracking:
  Once your order is shipped, you will receive tracking details via email or SMS (if applicable).

• Delays:
  While we strive to deliver on time, delays may occur due to unforeseen circumstances such as weather conditions, logistics issues, or holidays.

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Return Policy

• Return Window:
  We offer a 5-day return policy from the date of delivery.

• Eligibility for Returns:
  To be eligible for a return:

  • The item must be unused and in its original condition.

  • The product must be in its original packaging.

  • Proof of purchase (order confirmation or receipt) is required.

• Non-Returnable Items:
  Certain items may not be eligible for returns due to hygiene or customization reasons.

• Return Process:
  To initiate a return, please contact us via email with your order details.

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Refund Policy

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed within a few business days and credited to your original method of payment.

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Contact Us

For any questions, concerns, or return requests, please reach out to us:

📧 Email: vibygdg@gmail.com

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Thank you for choosing vibygdg!